Terms & Conditions

By accessing or using our website ARVINE, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our service.

We reserve the right to modify or replace these terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

To use our services, you must be:

• At least 18 years of age or have parental/guardian consent
• Legally capable of entering into binding contracts
• Residing in Bangladesh or a country where we offer shipping
• Not prohibited from using our services under any applicable law

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the security of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your contact information is up to date

We strive to provide accurate product descriptions and images. However:

• Colors may vary due to monitor settings
• Sizes may vary slightly from listed dimensions
• Product availability is subject to change without notice
• We reserve the right to limit quantities purchased per order
• Prices are subject to change without prior notice

Order Process:

1. Add products to cart and proceed to checkout
2. Provide accurate delivery information
3. Review your order summary before confirming
4. Receive order confirmation via phone/SMS

Payment Terms:

• Cash on Delivery (COD): Pay when you receive your order
• We may require advance payment for high-value orders
• All prices are in Bangladeshi Taka (৳)
• Delivery charges apply as per our shipping policy

Delivery Charges:

Delivery Timeframes:

• Inside Dhaka: 1-3 business days
• Outside Dhaka: 3-7 business days
• Delays may occur due to weather, public holidays, or courier issues
• You will receive tracking information once your order ships

We offer a 7-day return policy under the following conditions:

✅ Eligible for Return:

• Product received is damaged or defective
• Wrong item delivered
• Size/color mismatch (unopened package)
• Product not as described on the website

❌ Not Eligible for Return:

• Change of mind after delivery
• Product worn, washed, or tags removed
• Underwear, intimate apparel, or custom-made items
• Products on sale or clearance (unless defective)

You may not use our website for any unlawful purpose or to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses or malicious code
• Engage in fraudulent activities
• Scrape or harvest data without permission
• Impersonate others or misrepresent affiliation

All content on this website, including text, graphics, logos, images, and software, is the property of ARVINE and is protected by copyright laws.

You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

To the maximum extent permitted by law, ARVINE shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party courier services
• Errors or inaccuracies in product information
• Unauthorized access to your account

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy:

• Data Collection: Name, phone, address, order history
• Data Usage: Order processing, delivery, customer support
• Data Security: We use industry-standard security measures
• Third Parties: We don't sell your data to third parties
• Your Rights: You can request data deletion at any time

If you have any questions about these Terms & Conditions, please contact us: